Frequently Asked Questions
Everything you need to know about your Ywigs® experience.
What kind of hair is used in Ywigs® products?
All Ywigs® products are crafted from 100% high-quality virgin human hair, ensuring a natural look, soft texture, and long-lasting durability.
How long does shipping take?
Orders are typically processed within 24-48 hours. Standard shipping usually takes 3-7 business days depending on your location.
Can I dye or bleach my wig?
Yes, since our products are made from 100% human hair, they can be dyed, bleached, and heat-styled. We recommend consulting a professional stylist to maintain hair health.
What is your return policy?
We offer a 15-day return policy for items in their original, unaltered condition (lace uncut, hair unwashed). Please contact our support team to initiate a return.
How do I choose the right cap size?
Most of our wigs come with an adjustable medium cap size that fits most head circumferences (22-22.5 inches). We also provide detailed measurement guides on each product page.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible buy-now-pay-later options like Klarna and Afterpay.